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Effective: July 2018 • Last Updated: May 2025
At PhoneSpot (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our mobile repair and electronics services — whether through our website, pickup services, or direct communication.
We collect information when you:
Book a repair, sell a device, or request a quote
Reach out via email, phone, SMS, or our website
Use our forms or sign up for service updates
Examples include:
Full name, phone number, email address
Pickup or delivery address
Payment details (processed securely via third-party services)
Device details (model, condition, IMEI/serial number)
Conversation or transaction history
🚫 We do not access or store personal content from devices we repair or buy.
We use your information to:
Coordinate repairs, pickups, and deliveries
Communicate status updates or confirmations
Issue quotes, receipts, or service notifications
Resolve warranty issues or service claims
Improve service quality and customer experience
We take data protection seriously. Your information is:
Stored securely with restricted access
Shared only when necessary (e.g., with payment processors or couriers)
Never sold to third parties
By contacting us or requesting a service, you consent to receive:
SMS/email confirmations and updates
Follow-up messages about your service or device
You can opt out anytime by replying "STOP" or contacting us directly.
We use cookies and analytics on phonespotstore.com to:
Monitor traffic and usage trends
Improve your browsing experience
Track performance and security
You can disable cookies via your browser settings.
At any time, you may:
Request a copy of your data
Ask us to correct or update your info
Request deletion (unless records must be kept for legal/transactional reasons)
Contact support@phonespotstore.com to submit a request.
This Privacy Policy may be updated to reflect operational or legal changes.
Last updated: May 2025
PhoneSpot
📧 Email: support@phonespotstore.com
📱 Text: 863-656-1000
🌐 Website: phonespotstore.com